Payment and warrantee
Please note: we can not do any types
of finance. You can contact your bank in
We do not accept any
types of cheques.
We do not have credit card changing
facility and since banks charge suppliers
between 5% to 7% on any transaction we deducted
this charges from our prices to make the
more affordable for our customers.
The best and the safest way of doing
business is by bank transfer. You can fill
order form and
advance deposit to our ABSA account. As soon
as you fax
the deposit slip and order form to 011-312
3393 we start preparing your order.
You can do the internet transfer in
our office as well.
If your bank is other bank it takes
one to two working days to show your deposit
The goods get released or shipped only
after clearance of payment.
- Pricing Can
Change Without Prior
Notice Due To The
- No Extra
Discount On Specials
- Prices Only
Valid On Items In Stock.
- Prices Valid
While Stock Last.
- All prices
- Strictly Cash,
Cash Deposit, EFT ,
- Deliveries are
excluded and quoted
- Some Pictures
Are For Illustrative
Purposes Only And May
Differ from The Actual
- E & O.E.
VAT is refundable at the
border or VAT free when
making use of our
STANDARD TERMS AND CONDITIONS:
(a.) The Customer shall make payment to ICM industries for all goods
purchased upon placing the order, prior to dispatch.
All orders placed with ICM industries by the Customer for all goods shall be
done in writing, ie. e-mail or fax. Any other method of ordering shall be deemed
to be invalid.
The Customer hereby consents in terms of Section 45 of Act 32 of 1944, or any
amendment thereof, to the jurisdiction of the Magistrate’s Court in any district
having jurisdiction over ICM industries in terms of Section 28 of the aforesaid
Act in respect of any claim arising between ICM industries and the Customer
notwithstanding the amount thereof.
ICM industries hereby warrants that the products are free from defects and in
good order as defined by ICM industries. ICM industries agrees to replace, free
of charge, any parts, where such replacement becomes necessary as a sole and
direct result of inherent defect in the parts, and undertakes to provide, free
of charge, the labour and workmanship involved in the repair of the products on
their premises as the warranty is a carry in warranty. The transport is for the
customers account. The warranty does not cover damage resulting from incorrect,
inadequate or negligent application of the products, nor does the warranty cover
lightning, power surges or other natural disasters. ICM industries shall not be
liable to any other extent than the replacement of the defective parts and the
labour and workmanship involved in their replacement. This warranty covers the
full extent of liability, no other warranties or guarantees being expressed or
(a.) The warranty on soft
serve, slush and juice machines are valid for a period of twelve (12) months
from date of invoice. All other Catering Equipment (6) months unless otherwise
(b.) The warranty on candy floss
,coffee vending ,popcorn machines and all other catering equipment is valid for
a period of six (6) months from date of invoice.
(c.) Spare parts-No refunds, exchanges or credit on any electrical parts or
(d.) Beaters of soft serve machines are regarded as consumable items and are
not covered by any warranty.
(e.) All machines repaired by ICM industries in terms of the warranty must be
collected within ninety (90) days of the notification of the completion of the
repairs. Failure to comply with this condition will result in the sale of the
machine in order to defray costs.
(f.) Warranty will be void when machine is transported flat or tilted more
than 45 degrees.
(g.) Condenser, compressor, fan and motor need to be dust free and cleaned at
least once a month or warranty will be void if this is not done.
(h.) Regular services by qualified technicians or warranty will be void if
this is not done.
(i.) Strictly working guarantee on all services and repairs done.
ICM industries shall require proof of purchase in the form of the original
invoice to the Customer, indicating the date, address, telephone number, reason
for replacement of defective parts, as well as the actual defective parts under
warranty, prior to ICM industries honouring the claim. Refunds and exchanges
only when approved by management.
The Customer shall be liable for all costs relating to the transportation or
courier of defective parts and/or machines, whether or not the parts and/or
machines are still covered by the warranty. ICM industries shall not be liable
for any damages from the moment of dispatch of any parts and/or machines,
whether or not covered by the warranty, from the premises of ICM industries or
from the point of dispatch elected by ICM industries. ICM industries strictly
advise customers to inspect goods received by the courier before signing the
In the event of a claim from a Customer outside the borders of the Republic
of South Africa, the warranty shall not cover labour and workmanship in respect
of repairs to the products. Instead, the Customer shall, at his/her own expense,
engage the services of a qualified technician to undertake the repairs. The
defective part(s) shall be returned to ICM industries who shall, upon receipt of
the faulty part(s), replace it.
(a.) All machines, parts and
other products supplied by ICM industries to the Customer shall be dispatched
from the premises of ICM industries or collected by the Customer, at which point
the Customer shall assume full responsibility for the products and ICM
industries shall be fully exonerated from any liability in connection therewith.
(b.) The Customer shall assume responsibility for all courier and transport
(c.) ICM industries shall not be liable for any damages, losses or theft
caused by courier companies.
(d.) The Customer shall insure all goods in transit against losses or
(e.) The Customer shall not be entitled to cancel the sale by reason of any
delay howsoever caused.
(f.) The Customer shall acquaint himself/herself with the operating manual of
each machine purchased from ICM industries.
6. CONSEQUENTIAL LOSS:
The Customer hereby agrees that ICM industries shall not be liable for any
consequential loss or contingent liability whatsoever which the Customer might
suffer as the result of any alleged defects in the goods sold by ICM industries
to the Customer, or in respect of any work performed by ICM industries on behalf
of the Customer.
The signatory hereby warrants that he/she is duly authorized to conclude this
agreement of sale with ICM industries and further warrants that he/she is duly
authorized to accept these terms and conditions.
8. ENTIRE AGREEMENT:
The terms and conditions contained herein shall constitute the entire
agreement of sale between ICM industries and the Customer and ICM industries
shall not be bound by any terms and conditions contained in the order, or
similar document, issued by the Customer and no variation to the terms thereof
shall be valid unless reduced to writing and signed by both ICM industries and
You are welcome to call us for more
details. 011-312 3393
Order form Proforma invoice
Direction to our office